In plain language: Vehycles uses personal and vehicle information to run your account, manage vehicle documents and renewals, process payments, provide support, capture launch-update requests, and send service communications. We do not sell personal data or use it for third-party advertising.
1. Who we are
This Privacy Policy explains how Vehycles Technology LTD (“Vehycles”, “we”, “us” or “our”) handles personal data when you use the Vehycles mobile application, website, support channels and related vehicle services (together, the “Services”). Vehycles Technology LTD is the data controller for the processing described in this policy.
Contact us at support@vehycles.io.
2. Personal data we collect
| Category | Examples | How we receive it |
|---|---|---|
| Account and identity | Name, email address, phone number, account type, verification status, profile photo, referral information and password in securely hashed form. | Directly from you, or from an authorised administrator for a fleet account. |
| Launch interest | Name, email address, consent time and signup source when you ask to be notified about an Android or iOS release. | Directly from you through the website launch form. |
| Vehicle and document data | Registration number, make, model, year, colour, category, usage, VIN or chassis number, vehicle nickname, document types, document numbers, issue and expiry dates, verification status and renewal instructions. | Directly from you, generated through the Services, or supplied by an authorised fleet representative. |
| Orders, payments and wallet | Quotes, invoices, amounts, discounts, delivery method and address, payment status, transaction references, wallet balance and ledger activity. Vehycles does not receive or store your complete payment-card details. | From you, our systems and Paystack. |
| Service and support content | Renewal requests, reminders, maintenance records, support conversations, images or files you attach, and communications with our team. | Directly from you and through your use of the Services. |
| Device, security and technical data | Device push token, platform, IP address, user agent, session and login information, timestamps, error information and security events. | Automatically when you access or secure the Services. |