Questions, clearly answered.
The essentials about using Vehycles, managing documents and understanding what happens next.
Manage vehicles and documents, request maintenance and other essentials, receive reminders, access verification and history services, renew immediately or set Auto-renewal, track payments and speak with support.
Both. Personal accounts are designed for individual owners. Fleet accounts support organisations with multiple vehicles and separate owner, administrator and manager responsibilities.
You can organise multiple vehicles in your garage. Fleet accounts are structured for broader multi-vehicle administration.
Renew Now is for documents you want to process immediately. Auto-renewal is prepared in advance and begins seven days before the selected document expires, subject to eligibility and sufficient reserved wallet funds.
Yes. The estimate is based on the eligible documents selected for that vehicle and the delivery choice you make.
Vehycles uses Paystack for secure payment processing. Your quote or invoice shows the amount and payment status; Vehycles does not store your complete card details.
Where physical delivery is supported, you can choose it during the renewal flow. Digital copies are made available in the app when ready and applicable.
An unpaid estimate does not itself complete a renewal or consume an eligible referral reward. You can return and generate a current estimate before payment.
Use Account → Account actions → Delete account inside the app, or follow the instructions on our public account-deletion page.
Still need help?
Talk to a human.
Our support team can help with an account, vehicle, renewal, payment or service request.
support@vehycles.io →Download the Vehycles app.
Keep your vehicle essentials, documents, reminders, payments and support within reach wherever ownership takes you.
